How Bookings Work

To enquire or book, the best way is to just use this contact form here. Next to your name, nationality and amount of guests, we need the name of your hotel – and your room number once you checked in. During your stay in Khao Lak your hotel and room number is like an ID for every operator and driver through which we can easily identify you and get in touch with you. Hint: if you have booked your tour well in advance and don’t know your room number until check-in – just show your E-Voucher to your hotel staff after check-in and ask them to inform us about your current room number for our pickup roster.

The final confirmation of your booking via email will mention “Confirmation: date, destination, amount of guests” in the subject of our confirmation email, as well as include an E-Voucher PDF attached. If you have a mobile device, you don’t need to print this E-Voucher, just show it to the driver on your phone.

Payment

You can pay for the tour in advance via PayPal or with cash or credit card at our office.

Cancellation Policy

Until 24 h before tour departure you can cancel your tour anytime via email or phone call. If you don’t have any means of communication, just show the E-Voucher to your hotel reception and ask them to cancel the tour for you.

Cancellations within 24 hours of tour departure require a 50% payment of the tour price!

Note that if you do not show up on the tour day, there is a 100 % charge as we already prepared the tour for you!

Weather & Sea Conditions

Due to our sheltered location in the mangroves, these trips can be operated all year round and in all weathers. The exception is the Local Snorkeling and Deserted Beach trip, which only operates in the high season when the water is clear. Usually this is between November and May.

Due to tidal conditions the timings of some trips may vary each day. The average length of our trips is 4-6 hours.

Medical Advice

These Trips are not recommended for:

  • Anyone with mobility restrictions
  • Heavily pregnant women
  • Anyone suffering from a serious medical complaint. e.g. heart conditions, respiratory problems or back pain.

Please be advised that the history of previous illness or medical condition may void the insurance!

Book a Local Longtail-boat Tour:

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